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Privacy Policy

Last updated: May 4, 2026

This Privacy Policy describes what personal data Uisdom collects, why we collect it, how long we keep it, and the rights you have over it. It applies to uisdom.design and to the websites we host on our subdomains for our customers.

1. Who we are (Controller)

Uisdom.design — Mühlenstrasse 20, 13187 Berlin, Germany
Contact: uisdomcontact@gmail.com

We are the data controller for personal data we collect about you. For the websites you generate with Uisdom and serve from your own domain, you are the controller and Uisdom acts as a processor.

2. What we collect and why

Account and profile data

When you sign up we collect your email address and a hashed password (or, if you sign in with Google, the basic profile fields Google shares — typically email, display name, and avatar URL). We use this data to authenticate you, communicate with you about the service, and provide customer support.

Lawful basis: performance of a contract (Art. 6(1)(b) GDPR).

Billing data

When you subscribe to a paid plan or buy credits, our third-party payment processor handles your payment details directly — we never see or store your full card number. We do receive and store a customer reference, the plan you bought, and the amount, so we can give you the right credit balance and show your invoice history.

Lawful basis: performance of a contract (Art. 6(1)(b) GDPR).

Content you submit

When you analyze or rebuild a website, we fetch its public pages and store the resulting analysis, generated files, and any custom domain you connect. Edits you make in the chat-driven builder are stored alongside the rest of your project.

Lawful basis: performance of a contract (Art. 6(1)(b) GDPR).

Usage and device data

When you visit our site, our servers automatically receive technical information such as your IP address, browser, language, the pages you load, and the time. We use this to keep the service secure, investigate errors, and understand how the product is used in aggregate.

Lawful basis: our legitimate interest in operating and securing the service (Art. 6(1)(f) GDPR).

Marketing measurement

With your consent, we use the Meta Pixel(operated by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin) to measure which advertising campaigns brought visitors to our site and which of those visitors went on to take meaningful actions (sign up, start a checkout, subscribe). The pixel sets cookies in your browser and shares with Meta the page URL, the conversion event name, and a conversion value where applicable. Meta uses this data to attribute conversions to its ads and may combine it with information it already holds about you on its platforms. Meta may transfer this data to the United States — Meta participates in the EU–US Data Privacy Framework and we rely on the European Commission’s adequacy decision plus the Standard Contractual Clauses.

You can withhold consent at any time in the cookie banner. When consent is withheld the pixel does not load at all, no cookies are set, and no data flows to Meta. The rest of the service keeps working normally.

Lawful basis: your consent (Art. 6(1)(a) GDPR), withdrawable at any time.

3. Cookies and similar technologies

We split cookies into two groups:

You can change your choice at any time by clearing your browser storage for our domain or by contacting us at the address above. Your browser settings let you block or delete cookies generally — note that blocking strictly necessary cookies will break sign-in.

4. Hosting and data location

We use the following processors to run Uisdom. Each is bound by a data-processing agreement (Art. 28 GDPR) and only handles your data on our written instructions.

Where a processor is in the United States or otherwise outside the EEA, the transfer is covered by the EU–US Data Privacy Framework, the European Commission’s adequacy decisions, or Standard Contractual Clauses (Art. 46 GDPR), depending on the processor.

5. Sharing your data

We do not sell your personal data. Beyond the processors named in §4, we only share data with:

6. AI providers and no-training commitment

The text Uisdom sends to its AI provider for generating or editing your website is processed for the duration of the request only. Our agreement with the AI provider prohibits the use of our customers’ inputs and outputs to train or improve the underlying AI models. If this commercial term ever changes, we will notify you before the change takes effect and you will have the right to terminate accordingly.

7. How long we keep your data

We keep account, project, and billing data for as long as you have an account with us, plus a reasonable retention window after closure (generally 6–12 months) to handle support requests and meet accounting obligations. Server access logs are kept for up to 90 days. Marketing-cookie data is retained according to the advertising platform’s own policy.

You can request earlier deletion at any time — see §7.

8. Security

We use industry-standard technical and organisational measures to protect your data — including encryption in transit (TLS), authentication-controlled access to production systems, and principle-of-least-privilege for our team. No system is perfectly secure, however; we cannot guarantee that data will never be intercepted, lost, or accessed without authorisation.

9. Your rights

If you are in the EU/EEA, the GDPR gives you the right to:

To exercise any of these rights, email us at uisdomcontact@gmail.com. We respond within 30 days.

10. Children

Uisdom is not directed at children under 16. We do not knowingly collect data from children. If you believe a child has given us personal data, contact us and we will delete it.

11. Changes to this policy

We may update this policy from time to time. The current version is always available at this URL with the updated date at the top. Material changes will be communicated by email or in-product notice where reasonably practical.

12. Contact

Questions or requests? uisdomcontact@gmail.com — Uisdom.design, Mühlenstrasse 20, 13187 Berlin, Germany.